Privacy Policy

This Policy applies to:

2.1 Prompt, Answer & Image Data

• Prompts and responses — We process questions and AI responses to provide the requested feature. Recent conversation history and saved study content may be stored so signed-in users can continue a conversation, use history features, and sync account activity.
• Images and files — Camera images, selected photos, and uploaded files are sent only when you choose a feature that needs them. Retention depends on the feature: one-time captures are processed to produce a result, while materials you deliberately save to Guided Study may remain available until you delete them or close your account.
• Usage records — We keep limited account-linked metadata such as timestamps, feature activity, request counts, and token counts for quotas, security, analytics, and fraud prevention.
• Your controls — You can delete your account and associated personal content in the mobile app or through our account deletion page.

Voice Tutor: microphone and page snapshots

Voice Tutor is an optional feature that only runs when you deliberately start a session. While a session is active:

• Microphone. Your browser asks for microphone permission the first time, and audio is captured only for the duration of the session. You can mute the microphone at any point, and ending the session stops capture.
• One tab only. Apex captures snapshots of the single tab you started the session on, so the tutor can see the question you are asking about. It does not read your other tabs, your browsing history, or any tab after the session ends.
• Processing. Audio and snapshots are sent to our servers and service providers to transcribe your question and generate a response. Retention can vary by provider and configuration; see the service-provider and retention sections below.
• Optional course materials. If you connect a Guided Study course, the tutor can also search the notes and readings you uploaded to that course. Those uploads are stored under the retention terms below until you delete them.

Voice Tutor cannot be started without an account, and declining the microphone permission simply prevents the feature from running; the rest of Apex Vision AI is unaffected.

1. Operate & secure the Services.
2. Improve models, UI, and infrastructure.
3. Communicate—account notices, product updates, support replies.
4. Comply with law—court orders, tax regulations, DMCA takedown requests.
5. Enforce Terms—investigate fraud or academic-integrity violations.

These providers maintain their own privacy notices and service terms. The exact provider used can depend on the platform and feature. Contact support@apexvision.ai if you need information about a specific processing activity.

Apex Vision AI operates from the United States, and its service providers may process data in the United States or other countries. Where applicable, international transfers are governed by the relevant provider agreements and legally recognized transfer mechanisms. Contact us if you need more information about a specific transfer.

We use commercially reasonable safeguards appropriate to the service, including HTTPS for public web and app traffic, authentication controls for account access, and security features supplied by our hosting and payment providers. No transmission or storage system is perfectly secure. Report a suspected vulnerability to support@apexvision.ai with the subject “Security report.”

Voice Tutor. Microphone audio and tab snapshots captured during a Voice Tutor session are processed to answer your question. Retention can vary by service provider and configuration. Course materials you upload to Guided Study may remain available until you delete them or close your account, subject to backups, legal obligations, and provider-specific retention.

You may request account deletion in the mobile app or through our account deletion page. Deletion may not immediately remove data from backups, provider systems, or records that must be retained for legal, accounting, fraud-prevention, or dispute purposes. Deletion does not cancel an active subscription with Google Play, Apple, or a website payment provider.

We respond within 30 days (45 days for CCPA, extendable once).

• Essential cookies — login, fraud prevention (cannot be disabled).
• Analytics cookies — pseudonymised; banner opt-out available.
• No ad-tracking cookies or cross-site behavioural ads.
• We honour browser Do-Not-Track signals.

We do not engage in solely automated decisions that produce legal or similarly significant effects.

If we receive a valid DMCA notice, we forward the minimal hashed identifiers necessary to locate the allegedly infringing prompt, remove it, and log the notice for 6 years as required by 17 U.S.C. §512.

We’ll post changes here and, for material changes, email notify you at least 7 days before they take effect. Continued use after the effective date constitutes acceptance.