Privacy Policy

This Policy applies to:

2.1 Prompt, Answer & Image Data

• Prompts and responses — We process questions and AI responses to provide the requested feature. Recent conversation history and saved study content may be stored so signed-in users can continue a conversation, use history features, and sync account activity.
• Images and files — Camera images, selected photos, and uploaded files are sent only when you choose a feature that needs them. Retention depends on the feature: one-time captures are processed to produce a result, while materials you deliberately save to Guided Study may remain available until you delete them or close your account.
• Usage records — We keep limited account-linked metadata such as timestamps, feature activity, request counts, and token counts for quotas, security, analytics, and fraud prevention.
• Your controls — You can delete your account and associated personal content in the mobile app or through our account deletion page.

Voice Tutor: microphone and page snapshots

Voice Tutor is an optional feature that only runs when you deliberately start a session. While a session is active:

• Microphone. Your browser asks for microphone permission the first time, and audio is captured only for the duration of the session. You can mute the microphone at any point, and ending the session stops capture.
• One tab only. Apex captures snapshots of the single tab you started the session on, so the tutor can see the question you are asking about. It does not read your other tabs, your browsing history, or any tab after the session ends.
• Processing. Audio and snapshots are sent to our servers and service providers to transcribe your question and generate a response. Retention can vary by provider and configuration; see the service-provider and retention sections below.
• Optional course materials. If you connect a Guided Study course, the tutor can also search the notes and readings you uploaded to that course. Those uploads are stored under the retention terms below until you delete them.

Voice Tutor cannot be started without an account, and declining the microphone permission simply prevents the feature from running; the rest of Apex Vision AI is unaffected.

1. Operate & secure the Services.
2. Improve models, UI, and infrastructure.
3. Communicate—account notices, product updates, support replies.
4. Comply with law—court orders, tax regulations, DMCA takedown requests.
5. Enforce Terms—investigate fraud or academic-integrity violations.

These providers maintain their own privacy notices and service terms. The exact provider used can depend on the platform and feature. Contact support@apexvision.ai if you need information about a specific processing activity.

Apex Vision AI operates from the United States, and its service providers may process data in the United States or other countries. Where applicable, international transfers are governed by the relevant provider agreements and legally recognized transfer mechanisms. Contact us if you need more information about a specific transfer.

We use commercially reasonable safeguards appropriate to the service, including HTTPS for public web and app traffic, authentication controls for account access, and security features supplied by our hosting and payment providers. No transmission or storage system is perfectly secure. Report a suspected vulnerability to support@apexvision.ai with the subject “Security report.”

Voice Tutor. Microphone audio and tab snapshots captured during a Voice Tutor session are processed to answer your question. Retention can vary by service provider and configuration. Course materials you upload to Guided Study may remain available until you delete them or close your account, subject to backups, legal obligations, and provider-specific retention.

You may request account deletion in the mobile app or through our account deletion page. Deletion may not immediately remove data from backups, provider systems, or records that must be retained for legal, accounting, fraud-prevention, or dispute purposes. Deletion does not cancel an active subscription with Google Play, Apple, or a website payment provider.

We respond within 30 days (45 days for CCPA, extendable once).

• Essential cookies — login, fraud prevention and site security.
• Website analytics — we use limited activity and existing analytics identifiers to understand visits and product use. For eligible U.S. visits, our private reports can connect an observed paid campaign visit with displayed answers, a new account and a verified first website subscription payment. The signup lookback is up to seven days in the same browser. We also measure return use and aggregate reliability. These records are pseudonymous, not anonymous. Detailed private visit events are retained for up to 90 days.
• Your controls — use Privacy choices in the footer to turn off optional website analytics or ChatGPT ad measurement. It opens only when you choose it. Turning off website analytics also stops this ChatGPT measurement. Your account and study tools continue to work. We honor Global Privacy Control and Do Not Track signals for this optional measurement.
• Google Ads — this update does not activate a new Google Ads conversion export or customer-list matching. Existing Google Analytics reports and their configured links are separate from the private reporting described above.

ChatGPT ad measurement

Effective September 29, 2026, for new collection after activation. For eligible new U.S. ad visits, we use limited conversion measurement with notice and an opt-out where permitted. A visitor does not have to open a dialog or click Allow to use the site. Where affirmative consent is required, measurement stays off unless the required consent has been obtained. This rollout excludes visits outside the United States and browser identifiers created before activation; an existing visitor may separately turn it on through the footer control for eligible new activity. It does not silently override an earlier opt-out.

For an eligible ChatGPT ad click, we may retain its original click reference and send OpenAI that reference, a unique event reference, the event time and an Apex page address without query parameters when our server confirms a new account or a verified first paid website subscription. For a payment, we also send its amount and currency. This advertising use is separate from sending content to OpenAI to provide an AI answer.

These conversion events exclude names, email addresses, phone numbers, homework questions, answers, course materials, payment-card details, IP addresses and browser user-agent strings. We mark events to opt out of future user-level personalization. We do not install OpenAI's browser pixel or automatic contact matching.

This feed is limited to new click references and newly created accounts after this disclosure is published and the updated measurement is activated. Earlier visits, signups, existing customer records and historical purchases are not uploaded. We record the actual measurement basis; measurement with notice and an opt-out is not recorded as an affirmative consent choice.

We retain click references locally for up to 30 days, minimal measurement-basis and delivery records for up to 180 and 90 days respectively, and browser preference cookies for up to 180 days. The measurement cookie is an opaque reference. Turning measurement off clears the locally stored click reference and stops future sharing. It cannot recall events already delivered before withdrawal.

We use this information to understand which ad visits lead to new accounts or paying customers. Not every signup or purchase can be attributed to an ad. OpenAI describes its handling of personal data in its Privacy Policy. Contact support@apexvision.ai for requests about Apex's handling of this information.

We do not engage in solely automated decisions that produce legal or similarly significant effects.

If we receive a valid DMCA notice, we forward the minimal hashed identifiers necessary to locate the allegedly infringing prompt, remove it, and log the notice for 6 years as required by 17 U.S.C. §512.

We publish updates on this page and revise the date above. Updates apply prospectively from the stated effective date. Where a change requires additional notice or consent under applicable law, we provide that notice or obtain that consent before applying the change.

This September 29, 2026 update describes prospective U.S. conversion measurement with an opt-out and a longer private signup lookback. It does not authorize new uses of information collected under an earlier policy or enroll historical customer records. Earlier privacy and notice commitments continue to apply to previously collected information. A policy update or continued site use is not recorded as an affirmative consent choice.