Privacy Policy


Apex Vision AI LLC โ€” Privacy Policy
Effective Date: June 29, 2025โ€‚|โ€‚Last Revised: December 3, 2025

Apex Vision AI LLC (โ€œApex Vision AI,โ€ โ€œwe,โ€ โ€œour,โ€ or โ€œusโ€) respects your privacy and is committed to transparency. This Policy explains what we collect, why we collect it, how we protect it, and what choices you have. Capitalised terms not defined here have the meanings given in our Terms of Service.


1โ€‚Scope

This Policy applies to:

It does not apply to third-party sites or services you may access through links or integrations.


2โ€‚Data We Collect & Why

CategoryExamplesPurposeLegal basis (GDPR)
Account DataName, email, hashed password, subscription tierCreate & manage account; support; invoicesContract (Art 6 ยง1 b)
Payment DataLast 4 card digits, payout tokens, transaction IDs (stored by Stripe/PayPal/Apple)Process purchases & refunds; detect fraudContract; Legal obligation
Camera & Photo Library (iOS App)Images captured via camera or selected from photo libraryAnalyze homework questions from photos; images are processed transiently and not storedConsent (Art 6 ยง1 a)
Usage DataIP (truncated), browser & OS, app/extension version, hashed prompt IDs, token countsRate-limiting; analytics; improve featuresLegitimate interest (Art 6 ยง1 f)
Support DataEmails, chat logs, error reportsTroubleshoot, answer questionsLegitimate interest
Cookies / Local StorageSession JWT, cookie-banner flag, UI prefsKeep you logged-in; remember settingsConsent (Art 6 ยง1 a)

2.1 Transient Prompt & Answer Data


3โ€‚How We Use Data

  1. Operate & secure the Services.
  2. Improve models, UI, and infrastructure.
  3. Communicateโ€”account notices, product updates, support replies.
  4. Comply with lawโ€”court orders, tax regulations, DMCA takedown requests.
  5. Enforce Termsโ€”investigate fraud or academic-integrity violations.

We do not sell your personal data and we do not use it for credit decisions.


4โ€‚Sharing & Disclosure

RecipientReasonSafeguards
Apple (App Store)In-app purchase processing for iOS subscriptionsApple’s App Store terms; we do not receive full payment card details
Stripe, PayPalBilling & refunds (web/extension)PCI-DSS compliance; tokenised cards
Google Cloud & VercelSecure hosting, backupsSOC 2 & ISO 27001; SCCs
OpenAILLM inferenceData-processing addendum; no training on prompts
Sentry, Plausible AnalyticsError logging & analyticsIP truncation; pseudonymised IDs
Authorities / litigantsWhere required by law or to protect rights (e.g., DMCA)Verified requests only

We sign EU Standard Contractual Clauses (SCCs) or UK IDTA with all non-U.S. processors.


5โ€‚International Transfers

Apex Vision AI operates from the United States. For EEA/UK users, personal data is transferred under SCCs or the UK IDTA, plus encryption in transit and at rest.


6โ€‚Security

No system is perfectly secure, but we use commercially reasonable safeguards.


7โ€‚Retention

Data TypeRetention
Account & billing records2 years (tax & accounting)
Usage telemetry1 months, then aggregated
Support tickets2 year after closure
Cookies / local storageUntil expiry or user deletion

You may delete your account at any time; personal data is purged within 30 days unless longer retention is required by law.


8โ€‚Your Rights

RegionRights & How to Exercise
EEA / UK (GDPR)Access, rectification, erasure, restriction, portability, objection. Email [email protected]. You may complain to a supervisory authority.
California (CCPA/CPRA)Right to know, delete, correct, and opt-out of โ€œsaleโ€ or โ€œsharingโ€ of personal info.
ChildrenWe do not knowingly collect data from anyone under 13. Parents may request deletion.

We respond within 30 days (45 days for CCPA, extendable once).


9โ€‚Cookies & Tracking


10โ€‚Automated Decision-Making

We do not engage in solely automated decisions that produce legal or similarly significant effects.


If we receive a valid DMCA notice, we forward the minimal hashed identifiers necessary to locate the allegedly infringing prompt, remove it, and log the notice for 6 years as required by 17 U.S.C. ยง512.


12โ€‚Changes to This Policy

Weโ€™ll post changes here and, for material changes, email notify you at least 7 days before they take effect. Continued use after the effective date constitutes acceptance.


13โ€‚Contact

Apex Vision AI LLC
[email protected]โ€ƒ

Short version: we minimise data, never sell it, and give you robust GDPR/CCPA rights. Questions? Email us!