Customer support

Apex Vision AI Support

Get help with billing, subscriptions, account access, the browser extension, technical problems, or general Apex Vision AI questions.

Support for accounts, billing, and technical issues

For the fastest response, choose the issue category that best matches your request and include as much detail as possible (error messages, account email, and screenshots if relevant).

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Support Categories

Billing

Charges, invoices, and payment-related questions.

Login / Account Access

Password resets, sign-in issues, and account recovery.

Subscription Issues

Plan changes, renewals, cancellation, and upgrade questions.

Technical Problem

Bugs, errors, performance issues, and app behavior.

Extension Support

Chrome extension setup, permissions, and troubleshooting.

General Question

Anything else related to Apex Vision AI products or policies.

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Send a Support Request

Fallback email: support@apexvision.ai